We have demonstrated that early intervention of the claims process is key to reducing the overall claims cost. Our investigator will make immediate contact and in agreement with you, where necessary, will carry out an investigation and obtain all information which insurers deem relevant should a claim arise at a later stage.
Our ethos is to avoid long tail liability where possible by expediently admitting or denying liability and avoiding costly court cases where settlements could have been made by both parties outside the court system.
Where liability claims are long tail in nature this continues to affect your claims experience and increase your premiums at each renewal until settled. Where claims can be settled in the year in which they are made this reduces the long term impact on your premiums.